If you are on Twitter and you are sending automated messages to your new followers, then this is blog post is directed to you.
Just because technology allows you to do things doesn’t mean you should do them. If you have been advised to send an automated message to everyone who has followed you, you have been given bad advice.
An automated “Thank You for following me” leaves me cold.
A thank you without any thought that is obviously automated is not going to make people feel all warm and fuzzy about you. In fact, it could have the opposite effect.
An automated “Thank you” followed by a request for me to Like your Facebook product, visit your website, read your blog annoys me.
If I am interested in you and like you and we chat on Twitter, then I will do all those things, but all I have done is click a button to follow you. We don’t have a relationship yet!
Imagine if we were at a networking meeting. What would you think about me if the first thing I said, as soon as we had shaken hands, was “Visit my website”?! Go on, try it. Ask the next person you meet at networking to Like your Facebook Page straight away and see how many fans you get.
Human nature hasn’t changed. Normal rules of engagement apply. Don’t do things online that you wouldn’t do offline.
An automated “Thank You” followed by a Sales Pitch will get you unfollowed from now onwards.
Following you does not make me your customer. Often the reason I follow people is because they followed me first. If I am polite enough to follow you back which is my way of saying that I am willing to start building a relationship, don’t sell at me. It is just rude!
Why don’t I just ignore Messages?
Well, every time I get a Private Message, I get an email. I haven’t switched off this notification because:
- I want to be able to have private conversations with people I like
- and I get a lot of new business this way.
When you spam me with an automated message, you are cluttering up my inbox and I might miss a message from a real customer or a person I like!
If you feel absolutely compelled to automate a thank you, please come up with something witty, charming or original. I’ll forgive you then, but I would rather you…
Send me a personal DM or not one at all.
I know I am not the only person who feels this way. What do you think about automated DM’s? Let me know in the comments below.