Tag Archives for " Twitter "

Social Media News: What’s new in January 2016

Guest blogger, ESocial Media News: What's New by Emma Firthmma Firth, does her monthly round-up of Social Media news for January 2016:

January has been a quieter-than-usual month in the social media world as everyone gets used to 2016! But, as ever, here’s a highlight of the most important changes and announcements pushed out in the last month:


In the wake of announcing it now has 1.04 billion users daily,

Social Media News: What’s new December 2015

Social Media News: What's New by Emma FirthGuest blogger, Emma Firth, does her monthly round-up of the Social Media News and what happened in November and the beginning of December 2015.

Lots of interesting updates from a wide variety of networks this month – read on, because there’s sure to be something for everyone and you’re bound to learn something!

Great places to find Twitter chats

Great Places to find Twitter Chats by Nicky KrielTwitter chats or Tweet chats are a great place to network online and increase the visibility of your business. So what is a Twitter chat? It is a live event on Twitter at a set time, using a hashtag so that participants can follow and join the conversation. They are usually moderated and focussed on a particular topic. Most Twitter chats last an hour. The chat can be a special event, but many are at a regular time at a weekly or monthly interval. So how do you find a Twitter chat that is right for you?

Here are great places to find Twitter chats:

Create a Twitter list for a #Twitterchat easily

Create a Twitter list for a #Twitterchat Easily by Nicky Kriel#Twitterchats are great fun and it is a brilliant way to network and meet new people. But what happens after the hour is over? Have you ever tried to find all the people taking part in a particular #Twitterchat and add them to a list? It can take a lot of time if the chat has been busy. Here’s how to create a Twitter list for a #Twitterchat easily. Set it up beforehand so that all the people in the chat are automatically added to the list.

5 Ways to use Twitter Lists

It is easy to get overwhelmed by following a large number of people

Some of the questions that I am often asked by people who are new to Twitter are:

  • How do I sort out my followers, there are so many Tweets in my stream?
  • How do you listen to Tweets when there is so much noise?
  • How did I get on a list when I didn’t do anything?
  • One of my friends Tweets 60 Tweets an hour, she is filling up my Twitter Feed:  Is there a way to not see all her Tweets?
  • How do I find people to follow?

All these questions can be answered by using Twitter Lists.

Social Media Round-up of May: What’s New!

Social Media Round Up: What's New by Emma Firth

Guest blogger, Emma Firth gives her monthly Social Media Round-up…

Hello, and welcome to my guest blog looking at the changes affecting small businesses, in particular, that the main social networks have made in May.


After a raft of changes in April, May has been seen another handful of new announcements from the ever-evolving social media giant.

Do you have Kred on Social Media?

Do you have Kred on Social Media? by Nicky KrielHave you ever wondered how effective your activities on Twitter and Facebook are?  You get Retweeted and followed and People comment on your activities on Facebook and Like what you do…But, have you ever wondered how to measure your levels of engagement? Do you know how much influence you have?

One way to measure your influence is Kred.  If you haven’t used Kred yet, I suggest you pop over and have look at it. Once you have connected with your Twitter and Facebook accounts it will give you two scores on an emblem that will look similar to mine.

Kred Score for Nicky Kriel The first score is a measure of Influence or the impact that you are having on others and is out of 1000.

The second score which they call the Outreach level is a measure of how generous you are on Social Media and is measured out of 12.

So what do these scores mean and how are they measured?  The nice thing about Kred is that they actually tell you.

1. Measure of Influence

Kred defines Influence as the ability to inspire action and measures the following:

On Twitter

  • how frequently you are Retweeted
  • how many people Reply to your Tweets
  • how frequently your name is Mentioned
  • how many people follow you.

On Facebook

  • When people interact with your posts i.e. Like, Comment or Share
  • Tags you or mentions you in a post or a comment
  • Invite you to Events
  • Post to your Wall
  • Become your Friend

You get points for each action and points increase your Influence Score. When you have a low score you don’t need that many points to increase your score.  When you have a high score you will need a gazillion points (okay, not technically) to increase your score.

So what does your influence score mean?

Kred did a breakdown of the scores at the end of 2011. (Since the scores are accumulative I suspect that there may be a few more people at the top end of the scale now, but I will go with the figures that are published.)

  • If your score is above 500, you are above average – Well done
  • If your score is above 600, you are in the top 21.5% – Impressive
  • If your score is above 700, you are in the top 5% – Awesome
  • If your score is above 750, you are in the top 1% – You get a badge!!
  • If your score is above 800, you are in the top 0.1% – You are a SUPERSTAR

If you register with Kred today, they will look at the last 1000 days of Twitter, but only start adding actions on Facebook when you connect your account, so obviously, the longer you are registered with the more your points will accumulate.

RememberThere is no point trying to game the system to get a higher score, you need to keep your business objectives for using Social Media, top of mind.  Social Media needs to be working for your business or you are wasting your time.

2.  Outreach Level

I really like this measure because this shows how active and generous you are towards other people.  This is one score that you can control and having a higher score shows that you are willing to build up relationships with other people on Social Media:

You get points on Twitter for:

  • Retweeting others
  • Replying and @Mentioning others
  • Following others

You get points oh Facebook for:

  • Posting on someone’s wall
  • Liking or commenting on a post
  • mentioning or tagging someone in a post or comment
  • becoming Friends.

So what does your outreach score mean?

You can accumulate points quite quickly at the bottom, so unless you are new to Twitter, a score of 4 or less shows that you are predominantly using Social Media to broadcast rather than to interact.  I hope you are not in this category!  If you have just started using Twitter and just connected your Facebook Account, you will be pleasantly surprised how quickly your score will increase if you interact with others.

As with the Influence score, the higher your score, the more points you will need to move to the next level.  At the moment, the highest score you can achieve is 12.  Kred doesn’t give any indication of how many people are at each level, but I am going to suggest that you want to be a 6 or higher.

There is a lot more to Kred, but this is just an introduction.  If you want to find out more about their scoring system it can be found here: Kred rules  It is worth having a look to see how you measure on Engagement and Influence.  Let me know if you found this useful in the comments below.

Why you lose followers on Twitter

Why you lose followers on Twitter by Nicky Kriel

Have you been wondering why your number of followers drop?  Do you take it personally when people unfollow you?  Why do you lose followers on Twitter? While it may be something you are doing, there is a good chance that you will get a certain number of unfollows every week, no matter what you do.  It is time to stop worrying about fluctuations in your follower count.  But, first check that you are not being antisocial on Twitter.

How NOT to get followers on Twitter

Are you putting off people from following you?

Do you need to some housekeeping on your Twitter account?

Do you need to some housekeeping on your Twitter account?

Check that you are not doing any of the following:

Protecting your tweets

If you are using Twitter to promote your business, you do NOT want to protect your Tweets.  The benefit of using Twitter is that people who don’t know about you already can find you.  If you protect your tweets only the people who you choose will be able to see your Tweets.  You have to approve each follow request manually.  Protected tweets can’t be Retweeted or found in Twitter or Google search.  You can’t also @reply people you haven’t approved because they will not see your Tweets and you can’t share a link to your Tweets.

How to check if you have protected your tweets

Your account will have locked symbol next to your account.  If you go to your settings page, check your options for your account to make sure you haven’t ticked the Tweet Privacy box.

twitter protect tweets

Twitter validation

Some people use a Twitter validation service like TrueTwit to verify that their followers are real.  It means instead of simply clicking a button to follow someone you get a DM (Direct Message) to say that you need to validate your account.

twitter true twit

It may seem like a good idea to ask followers to prove they are human by filling in a Captcha form, but here are some reasons NOT to do it.

  • Every obstacle you put in front of potential customers stops people from going to the next step
  • Most people who ask me to validate won’t get followed.  I hate Captcha forms, why do I need to waste my time just so that I can see their tweets in my news feed?  I am sure that I am not the only one.
  • It is easy enough for a spammer to set up a TrueTwit account once which means that they don’t have to fill in Captcha forms for any other person they follow.
  • It confuses people especially people new to Twitter, so they will probably not follow you.

Inactive Account

Many businesses think they have a Twitter account because their web guy set one up for them, they have a link to it from their website and wonder why nobody is following them.  Small businesses fall into the trap because they don’t understand that Twitter involves communicating and being active on Twitter.  I would suggest that if you have an inactive account for your business that it might be better not to have one.  It doesn’t reflect well on your business having a dusty Twitter account and it is unlikely that anyone will follow it.

Incomplete Account or badly filled in bio

Would you follow an Egg with no bio filled in?  Thought not.  Make sure your bio show a true reflection of who you are and that you are not putting your customers off.  Read Twitter tip: Is your Twitter bio attracting customers?

Every tweet has a link

Most people don’t like being sold to and a Twitter account with only links suggests automation and an account that is merely broadcasting rather than willing to communicate with people.  If you are inactive on Twitter, but have set up:

  • your Facebook Business Page to automatically tweet every Facebook post or
  • your Blog to automatically post or retweet old posts
  • your YouTube account to broadcast all your activities or
  • every check in on Foursquare is tweeted or
  • all your Tweets to be prescheduled

there is a good chance that you are putting potential followers off.

Not following anyone or only following a few people

This behaviour suggests arrogance to a lot of Twitter people, they think that you expect people to find your tweets interesting but you are not willing to find people to follow people. If you are wondering why no one is following you, but you haven’t followed anyone for a while then I suggest you look for people to follow now.

Tip:  The quickest way to get followers is to follow interesting people first.

Following too many people

If you’re following a large number of people but not many people are following you back it suggests spammy activity.  If you are in this situation, spend some time engaging with people you are already following.  It is also useful to use a tool like ManageFlitter to help you unfollow some accounts you might have followed too eagerly when you started out on Twitter.

Generally it is better to have more people following you than people you follow, it suggests that you have more influence, but when you are starting out you will have a higher follow to follower ratio.  Twitter allows you to follow 2000 people before it imposes a 10% follow to follower ratio.  Read Have you followed 2000 people on Twitter and can’t follow any more? for more details.

If you follow a large number of people and have a large number of followers, there is a chance your potential followers might feel that you won’t be interested in engaging with them.

Not telling people about your Twitter account

Have you added your:

Twitter account to your website or blog?

email signature?

business card?

LinkedIn Account?



Have you told your customers that you have a Twitter account?

It is surprising how many people keep their Twitter account a secret!

You can’t make people follow you but you can give people a great reason to follow you by having a friendly picture, interesting bio and engaging Tweets.

Let me know what behaviour stops you from following on Twitter in the comments below, thank you.

How to make blog posts easy to Retweet

How to make your blog posts easy to retweet - by Nicky KrielHave you gone to the trouble of writing content for your blog and you are active on Twitter, but nobody seems to be retweeting your blog posts on Twitter?

There may be a number of reasons for it, but have you consider this:

You might be unwittingly saboutaging your blog.

Here are simple things to check and tips to make your blog posts easier to Retweet.

1.  Make it obvious that you want them to share your content on Twitter

Have a twitter button

or two and….

….have these in prominent position.

It may sound blatantly obvious, but do you know how many blog posts I have been on that don’t have them?  Or have tiny ones hidden away?  If I have to spend ages searching for a Twitter button to share your content, guess what?  Unless you are an exceptional nice person and I really like you, I am just not going to bother!  Very few people will go to the bother of copying the URL, going to Twitter, rewriting your headline, pasting your URL and then posting it.  Have you missed out because people didn’t know how to share your content? Or that you want them to share it?

Action: Make sure you have a Twitter button on each blog post

Twitter creates buttons for you providing you with the HTML code for your website, you can find them here: Twitter Buttons

If you have a WordPress blog it is very easy to add a plugin such as Sexy Bookmarks and Social Share which allow you to share across a variety of Social Media sites or single buttons like WP Tweet Button

And don’t forget that you can ask people to share your content at the end of your blog post.

2.  Have a Headline that attracts the right people

If your headline was your only clue, would you know what your blog post was about?  Think of your headline as your sales pitch to get people to read your blog.  If your headline doesn’t attract interest, you are not going to get readers popping over, even if your blog post is worthy of the Booker Prize.  Your potential readers will see your headline with a link, if they were looking for the content you have written, would they know to click on the link from Twitter?

Are you giving your headline enough thought?

3.  Headline length

If you have a very long headline, it doesn’t allow much room for adding a comment or retweeting it.  On Twitter you have a 140 characters space, but ideally you should never use more than 120 characters if you want to get retweeted.  Your link should take up about 20 characters which leaves you 100 characters.  Take off another 20 (depending on the length of your Twitter name to add something like “via @NickyKriel” which leaves your 80 characters and that is without adding your own comment or call to action.  Do you see where I’m going with this?

Keep your Headlines long enough to get your message across, but short enough to be shared.

4.  Check your Twitter buttons

So many times I have gone to retweet someone’s post and the Twitter box has more than 140 characters, or only includes a link so I have to edit the box for them.  Common mistakes seem to be:

  • The link isn’t shortened
  • The title is not included
  • The blog title is included as well as the post title
  • It adds the name of the plugin into the tweet eg “via Shareaholic” Do you really want precious space used advertising someone else?
  • There is no Twitter username for the author

Sometimes the setting for the button will have change after you originally set it up because it has been updated with a new version of the plugin or perhaps you didn’t know how to configure it correctly in the first place.

Here how to change it.

If you use WordPress for your blog, the configuration settings for the button could be in three different places depending on the plugin.

  • Under Plugins
  • Under Settings
  • In a category of their own below Settings

Look for the Twitter options for Configuration.  Below is an example of my configuration for Shareaholic’s Sexy Bookmarks.  Do not panic if you don’t know HTML, they should give you examples of what it should look like.

Retweet configure

Make sure that it contains your title and a short link as well as your Twitter name.  You want to see if people have retweeted your post so that you can thank them and engage with them.  If you don’t have your Twitter name, the only way you would know who has retweeted the post is by doing a search on Twitter by your post title or your blog name.

Try sharing your post using your Twitter button and see how it looks to your readers.

For some reason the URL Shortener that I had chosen wasn’t working on mine so I changed it.  It is always worth checking!

5.  Make sure your content is worth sharing

There are a lot of poorly written, rambling and egocentric blogs out there.  Make sure you are not one of them!

Continuously look at ways of improving your writing skills and find the content that your audience is interested in reading.  My blog posts have improved over time through practising,  I get more readers each month and I get business from my blog and that has only come with a more focused approach.

My top tip:  Write for your reader as though they are in front of you and hearing your words.

For more tips on how to get Retweeted, read Twitter: 5 Ways to get you Retweeted

Do you have any more tips for making blog posts easy to Retweet?  It would be lovely if you share them in the comments below.  And don’t forget to retweet this blog post if you found it useful 😉

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