Facebook Privacy: Who can see your Stuff?

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Facebook Privacy: Who can see your stuff by Nicky KrielHow well do you know your Facebook Privacy settings?  When was the last time you checked them?  Facebook has just announced the introduction of Graph Search.  It means that people will be able to search Facebook in a far better way.  It is about time because at the moment Facebook Search is really bad.  I know so many business owners who couldn’t even find their own Facebook Page when they searched for it!  According to a Facebook press release:

“It makes finding new things much easier, but you can only see what you could already view elsewhere on Facebook,”

Do you know what is visible on Facebook about you?

It is always amazing how many people don’t know the basics about their Privacy Settings.  It is always worth checking your Privacy settings each time Facebook brings in a new change and if you haven’t checked yours recently I suggest you do this today:

Go to your Privacy SettingsFacebook Privacy NEW

Click on “Who can see my stuff” and have a play.  You might be surprise what people can see about you.

There are three areas to look at:

  • Who can see my future posts?
  • Where can I review my posts and all things I’m tagged in?
  • What do other people see on my Timeline?

In the next post I will cover “Facebook Privacy: Who can see your Facebook Posts“.  Let me know if you have any specific questions about your Facebook Privacy.

Nicky Kriel

Nicky Kriel is a Social Media Coach & Trainer inspiring, educating and empowering Business Owners to use Social Media more strategically. She is also the author of How to Twitter for Business Success. For more information visit http://www.nickykriel.com or to find out about her courses that she runs in Guildford visit http://www.nickykriel.com/courses

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Facebook Tip: How often to update your Facebook Business Page

Facebook Business Pages TipsIf you have a Facebook Page that you are using for business, you may be wondering how you should be updating your Page.  Well, it depends…

Sorry, I know you that you probably want a more definite answer but the answer is not a simple number.  It is a balancing act between posting too frequently and not enough.  So here are a few questions you need to ask yourself:

1.  How often you can commit to updating your Page a week?

If you are starting out 3 times a week may be a big stretch for you, but if you use Social Media all the time you may be able to commit to posting 3 times a day.

Think about what is realistic for you to do on a consistent basis.  Social Media is a marathon not a sprint, so you need to be able to maintain your activities over a long period of time.  It is better to start slowly and increase your frequency of updates over time than start with a spurt of activity and then stop because you become overwhelmed with it all.

2. How often do you think you can produce good quality engaging updates?

Having a clear idea of what content you are going to share on Facebook will help you to collect great articles, YouTube videos and pictures for your Page so that you can plan your content in advance.

Remember:  You are more likely to get more fans when you give your fans content that is relevant to them.

Get the balance right between too frequent posting and not posting enough

The biggest reason people give for unliking a Page is too frequent posting!  Most people are on Facebook to be connected with their friends and family, they don’t want their feed to be filled with what they consider spam.  It is not that they mind being connected to your business page, they just don’t want to miss their friends news because their News Feed is filled with your stories.

On the other hand, if you post too infrequently, you are unlikely to get much activity on your Page and your visibility of your Page will be low.  Posts might not be seen even by people who liked your Page.

Did you know that even if someone has liked your Page, they may not see your posts because of the Edgerank system that Facebook uses? Read the following post to find out more about how to increase your visibility. 5 Facebook Tips to increase your Visibility

The number of friends your fans have will also have an impact on the frequency that you can post.  If your fans have liked a large number of Pages and have loads of friends, they will probably not see your post unless you post very frequently.  If your fans have only a few friends and a few Pages they are very likely to unlike your Page if you post too frequently.  You will only get the balance right by getting to know your Fans.

So what do you do?

There is no absolute figure for how many times to post on Facebook, it really depends on your business.  SocialBakers suggest the optimum posting is 5-10 times a week.

  • If you post more than once a day, I would suggest you leave at least a few hours between posting.
  • If you post once a day, I would suggest you think of posting at the time your audience is most likely to be using Facebook.

The best way to find out how often to post is:

Get to know the analytics for your Page.

Facebook Insights makes it really easy to see how effective you are on Facebook, but you need pay attention to what the figures are telling you and be willing to experiment to see what works for your Page.

(You need to have 30 Likes on your Page before you can see your Insights)

Test and Measure.

If you have a new Facebook Page and post three times a week

  • Test which days of the week give you the best response
  • Test which times of the day give you the best response.

If you post once a day.

  • Test the time that you post and see if that improves the reach for your post.
  • Test posting twice a day and see whether it increases the activity and likes for your Page or has a neutral or negative impact.

If you post more than once a day

  • Test which types of post give you the most response.
  • Test which times of the day give you the most visibility
  • Test what happens if you only post once a day (at the best time)
  • Test to find at what point people start to unlike your Page.

On Social Media for Newbies I tend to post every day, but I have found that twice and up to three times a day works for me because I have fans in different time zones.  First thing in the morning gives me the best response with UK people.  Early afternoon and late afternoon gives me a good response with American people.  Late evening tends to get me very little response.

Personally, I would rather post when I find a good quality article to share than just because I have to.  While I have seen good results from posting more frequently, I cannot do it consistently because time is a precious resource to me as a business owner and sometimes earning money gets in the way of being prolific on Facebook.  The point is to use Facebook as a tool for marketing my business, not to be good at Facebook.

Let me know what works for you by leaving a comment below.

Nicky Kriel

Nicky Kriel is a Social Media Coach & Trainer inspiring, educating and empowering Business Owners to use Social Media more strategically. She is also the author of How to Twitter for Business Success. For more information visit http://www.nickykriel.com or to find out about her courses that she runs in Guildford visit http://www.nickykriel.com/courses

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5 Facebook Changes you might have missed

If you have  been on Facebook for more than five minutes, you will know one thing…

…Facebook changes!

The one thing that is certain about Facebook is that it will change again.  Here are five recent changes you might have missed.

1.  Your default email on your Profile has been changed

If you look in the about section of your Profile, you will see that your email has been changed to a Facebook email.

  • It doesn’t mean that your notifications won’t be going to your normal email. (To see which email this is; go to the Settings part which is at the top right hand corner of the blue bar.)
  • To see the visibility settings or to change your email in the About section (it’s below your profile picture) and edit Contact Info.
  • The Facebook email gets delivered to your Facebook inbox

I have left mine as it is and here’s why:  My previous email was hidden and the settings for the Facebook email are so that it’s only visible to friends.  Facebook Friends can inmail me anyway.

2.  Ability to schedule posts

This is a brilliant addition for Facebook Page owners.

When you click on the clock, it will give you the option of adding a year.

  • Add the year, then you get the option of the month.
  • Add the month and you will get the option of the day
  • Add the date and you will get the option of the time

Okay, it is a bit cumbersome, but it does allow you to pre-schedule your posts directly within Facebook.  Facebook tends to give more visibility to posts that have been generated directly in Facebook.

3.  Administrator

In the past, when you made someone an administrator of your Page, you gave them complete access to everything including being able to delete the Page.  Now you can now allow people to have permission to do certain functions only.

Choose between Manager, Content Creator, Moderator, Advertiser, Insight Analyst.

4.  Editing Comments

Have you ever commented on something, posted it and then realised you had spelled something wrong or left out a word?  Previously, your only choice was to delete it and start again.  Now you can edit your comments.

  • Hover your cursor over the comment
  • You will see a pencil appear in the right hand corner of the comment
  • Click on the pencil and edit

If only they would add this function to editing an post or update!

5.  Voice

Facebook have added something called Voice which will make things easier for Page Owners and especially people who have multiple Pages.

When you visit your Page, you may have notice a blue bar at the top.  Your default setting for the Page will show as the voice that you use on the Page.  For example, on Social Media for Newbies, I always post as the Page.  However there are other Facebook Pages that I will always post as Nicky Kriel.

This bar makes it incredibly easy to switch between commenting as the Page and commenting as yourself.

So for example:  As an administrator of the Toastmasters International UK & Ireland Page, I need to be mindful that I am representing Toastmasters International, yet as Nicky Kriel, I can express my opinion as a member and talk about my local clubs. 

It use to be possible to use both voices, but took a bit of fiddling.  Now it is easy to click between representing your Profile and your Page.

Let me know if you like the new changes.  Which ones do you think will be useful to you?

Nicky Kriel

Nicky Kriel is a Social Media Coach & Trainer inspiring, educating and empowering Business Owners to use Social Media more strategically. She is also the author of How to Twitter for Business Success. For more information visit http://www.nickykriel.com or to find out about her courses that she runs in Guildford visit http://www.nickykriel.com/courses

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The 5 ways to get more comments on your Facebook Page

Are you wondering how to get more comments on your Facebook Page?  The more interaction and engagement you get on your Page, the more visible it becomes and the more likely it will reach your ideal customers.  You can’t force people to comment, share or like your posts, but by changing and tweaking a few thing you do on your Facebook Page, you can get a far better response and improve your visibility of your Page.

1.  Consistency

Post regularly on your Facebook Page.  Aim to post at least 3-5 times a week.  So many Facebook owners are sporadic about their posting.  They will post three posts within minutes of each other and then nothing for days on end.  Set yourself a manageable goal like an update a day and stick to it.  It is easy to get despondent, but remember consistency builds momentum.

2.  Content

Start with your Fans in mind.  You have to give them a reason to keep coming back to the Page.  Make sure you post quality content.  Are all your posts at least one of these:

  • Entertaining,
  • Engaging,
  • Enriching
  • Educational?

Are all your posts the same?  Remember that variety is the spice of life and that you can mix up the types of updates you post.  How many of the following have you posted recently?

  • Questions and polls
  • Pictures – Pictures get the most shares on Facebook.
  • Videos – YouTube is a great source for content.  You could always record a quick video directly onto Facebook to let people get to know you a bit better.
  • Audio – Free tools like Audioboo allow you to record a short message for your fans or how about sharing an interview with an expert?
  • Links – to blog posts or interesting articles
  • Something silly – Just because it is a Business Page, it doesn’t mean that you can’t be light-hearted sometimes.

3.  Caring

It is easy to forget that building a community on your Page works both ways.  You need to show that your care about your fans.  Do you respond back to comments that people leave within a short time?  Many business page owners view their Business Pages as a way to broadcast their message to potential customers and forget that it is a great way to build relationships.

  • Show that you have read each comment by either commenting back or liking the comment.
  • Don’t ignore negative comments.  By responding in a helpful way, you can create a more positive outcome.  Others who feel the same way may be watching how your respond.
  • Be interested in what your fans want to know about.  Ask them questions to find out more about them.
  • Everyone loves the opportunity to talk about themselves or their business.  I have a Fanpage Friday every now and then to encourage people to interact with my Page.
  • Allow people find out more about you.  Let them see behind the company logo.

4.  Questions

When you post an update, do you just post a statement or do you ask a question?  We are programmed to respond to questions even if it is answering it in our head.  Questions help to build engagement.  There are a few things to bare in mind when you ask questions:

  • Most people don’t have that much time to respond to your question
  • The quicker and easier it is the respond to the questions, the better the response
  • Nobody wants to write an essay as a comment
  • For the best response:  Ask questions that need a yes, no or a word or a short phrase as an answer

5.  Call to Action

If you want people to comment, like or share a post, the best way to do it is to ask them to do it.  Call to actions aren’t just “buy my product” if you want more engagement with your Page, you need to explicitly ask for it.  Some suggestions of call to actions are:

  • If you agree with this, click like
  • Share this with your friends
  • Leave a comment below
  • If you find this useful, share this post so that your friends can find out about it too.
  • Let me know what you think by leaving a comment

Sounds simple, doesn’t it?

Remember not to give up.  Sometimes you will be the most comments from unexpected sources.  Pay attention when you get a good response and do more of the same.  Let me know which tip is the most useful to you.  And don’t forget to share this post with your Facebook Friends. (Couldn’t resist adding this call to action!)

 

 

Nicky Kriel

Nicky Kriel is a Social Media Coach & Trainer inspiring, educating and empowering Business Owners to use Social Media more strategically. She is also the author of How to Twitter for Business Success. For more information visit http://www.nickykriel.com or to find out about her courses that she runs in Guildford visit http://www.nickykriel.com/courses

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4 Great Facebook Apps to add to your Page for FREE

The new Facebook Timeline for Business Pages has meant that tabs have become more dominant than they were before and many people have asked me how to use tabs to add links to their websites.

I have found four apps that can help you add value to your Facebook Page.  And the best part of it is that you can add them for free.  They all have paid version if you want to do something a bit more sophisticated.  If you have never played around with apps before, these ones are a good place to start.

It is free easy to add your add your own imagse and captions to the tabs, read my previous post New look Facebook Pages: Understanding Tabs

1.  Involver

Involver allows you to add two apps to your Facebook Page for free.  You can change the applications around at any time and the five that you can choose from are

  • RSS Feed – which allows you to import your blog posts into Facebook
  • Twitter
  • YouTube Channel – let people view your YouTube videos on your Facebook Page
  • Flicker – import your photos
  • Static HTML – (for people who know what they are doing!)  It allows you to convert HTML into iFrames on Facebook or, in other words, have a website page on Facebook.

2.  Contact Me

Facebook now allows your Fans to message you directly, but most Fans don’t know that they can do it.  This form is an easy way for people to contact you directly.

  • Easy to customise
  • Can add your address and telephone number
  • Can add your Social Media Links
  • Can add Skype
  • Can use with MailChimp or Constant Contact to add people to your mailing list

3.  Fan of the week

I love this app.  It makes it very easy to reward your loyal Facebook Fans.  Each week this application will select the fan who has interacted most with your page.

Warning:  Don’t forget that this application post automatically at the same time each week.  I have made the mistake of posting something to my Page within a few minutes of this being posted.  Ideally, you make sure there is at least 4 hours between postings because the biggest reason for people unliking a Page is: Too frequent posting.

4.  Lujure

This is a very clever application which I found out about through Amy Porterfield.  It allows you to import your web page into Facebook.

I have imported my YouTube Workshop which allows people to book directly onto the training without ever having to leave Facebook.

  • To do this sign up with Lujure
  • Choose the iFrame widget.
  • Add your website URL
  • Resize the page
  • Add other widgets to it.

Here’s a video that shows you just how easy it is.

You can create one tab for your Facebook Page for free and it could be a Landing Page, or could include your YouTube videos or even be a online shop.  What I like is how easy it is to use.

 

There are substantially more applications you can use. Let me know if you like one that isn’t mentioned or if you have been inspired to try one.  And don’t forget to share this post with your friends.

Nicky Kriel

Nicky Kriel is a Social Media Coach & Trainer inspiring, educating and empowering Business Owners to use Social Media more strategically. She is also the author of How to Twitter for Business Success. For more information visit http://www.nickykriel.com or to find out about her courses that she runs in Guildford visit http://www.nickykriel.com/courses

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New Look Facebook Pages: Understanding Tabs

Do you have a Landing Page for your Facebook Page?  There is one change to Facebook Pages that will make a big difference to you.  If you have a landing page for people who haven’t liked your Page yet, it will no longer be the default page.  Everyone will now views your Timeline or wall whether they have liked your Page or not.

What you need to know about the tabs

  • Your Photo tab cannot be changed – the position is constant and the photo will be the last photo you uploaded
  • You can move tabs around so that different ones are displayed – four can be displayed at once
  • You can have twelve tabs
  • You can change the image of your Tabs
  • You can change the words below the Tabs

How do you make changes to your Tabs

You first have to expand the the tabs by clicking the arrow on the side

You will see up something like this

When you hover over the individual tabs, a pencil will appear and click on it will give you some options to switch the tabs with other tabs or edit settings.  To make changes click edit settings.

Opportunities

  • Tabs are displayed more prominently than they were before.
  • It is worth thinking of images to attract your fans attention and interest to find out more.
  • Tell people what they will get when they click on the tab with a strong call to action.
  • Potentially, the tabs are like free adverts for you.
  • There are many different applications you can use, but I will cover this topic more fully in another blog post.
  • You can link directly to your tabs.  For example, if you are placing a Facebook Ad to attract more fans, you can get them to land on a welcome tab for your Page

An example of how powerfully you can use your tabs:  See how Amy Porterfield uses them.

Let me know if you find this series helpful by leaving a comment or sharing it with your friends.

The other posts in this series

New Look Facebook Pages: 3 Things you need to know about the cover

New Look Facebook Pages:  The About Section

New Look Facebook Pages: Pin, Highlight and mark Milestones

 

Nicky Kriel

Nicky Kriel is a Social Media Coach & Trainer inspiring, educating and empowering Business Owners to use Social Media more strategically. She is also the author of How to Twitter for Business Success. For more information visit http://www.nickykriel.com or to find out about her courses that she runs in Guildford visit http://www.nickykriel.com/courses

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New Look Facebook Pages: Pin, Highlight and mark Milestones

Did you know that when you move to the Facebook Timeline for Business by 30th that you can give certain updates more prominence?  The changes to Facebook Pages for Business have also bought some new features that you may find very useful.  You can now draw more attention to certain posts.

This is the third in the series for the New Look for Facebook Pages and if you missed the first two there are links to the posts at the end of this one.  This one is about pinning, highlighting and milestones.

Pin a Post

If you hover your cursor to the right of any post you will see a little star and pencil icon.

When you click on Pin to the Top, that post will stay on the top position for the next seven days or until another post is pinned.  This means that any visitor to your Page will see that particular post even if you have posted more recently.  This is what a pinned post looks like:

Highlight an Update

You may have noticed that Pages have two columns now.  You can now make updates extend over both columns to feature of that post.  The star icon creates the highlight.

This what a highlighted update looks like:

Note:  There will be blank spaces on your timeline, see the right hand column above the post.

Unfortunately you can’t pin a highlighted post, so even though it creates a feature of the post, as you update your Page, it will move down the Page.

Milestones

The new Timeline allows you to add milestones for your Business or Page.  You can do this by either choosing the Milestones options in your status box

Or by clicking on the Timeline which goes down the centre of your Page.  The cursor will become a cross and you will get the following prompt.

The first time you use this feature it will ask you for the date your business was founded. Milestones spread over both columns.  When you choose the milestone option, this dialogue box appears:

Note: You can add photographs to make a real feature of a Milestone.

It is worth adding a website address that might be relevant for the milestone. Don’t forget to add the http:// to make it click-able.

Think about how you can use this for your business.  Do you have any events or products that you want to feature?

Other Things you might need to know

Navigating your Timeline

Just in case you haven’t played around with your Timeline on your profile; I thought you might find it useful to know that you can get to certain dates on your Timeline in two ways.

  1. You can scroll down the Page
  2. You can go the Timeline on the right hand side of the Page (see below).  Click on the relevant year.  This will expand the Timeline to include the months and allow you to click on the relevant month to take you to those updates..

 

Other People’s Posts on your Page

On the new Timeline for Pages, your fans posts to your Page or mentions of your Page appear on the right hand column.  It is called “Recent Posts by Others”.  If you have many people posting on your page, you will need to click on the see more to make sure you don’t miss any posts.  If you have a Facebook Friend who tagged the Page or posted to the Page, their post will appear at the top right above the rest of the Recent Posts by Others.

What this means:

  1. Your posts will be more dominant on the Page than your Fans.
  2. Your fans are likely to get less interaction when they post to your Page because other people visiting the Page may not notice their posts now.
  3. Make sure you respond to all the posts from other people to encourage engagement by checking your notifications and “Recent Posts by Others”.

Let me know if you find this series useful by commenting or sharing this article.

If you missed the first two in the series, you can find them here:

New Look Facebook Pages: 3 Things you need to know about the Cover

New Look Facebook Pages: The About Section.

 

 

 

 

Nicky Kriel

Nicky Kriel is a Social Media Coach & Trainer inspiring, educating and empowering Business Owners to use Social Media more strategically. She is also the author of How to Twitter for Business Success. For more information visit http://www.nickykriel.com or to find out about her courses that she runs in Guildford visit http://www.nickykriel.com/courses

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New Look Facebook Pages: The About Section

Have you noticed that your Facebook Business Page is going to look different from the 30th March?  This is the second in the series to take you through the changes you need to know about in bite-sized pieces.  If you missed the first, it was about the Cover Image.

The second one in the series is about your About Section.

In the current Facebook Page design, the About Section is fairly obscurely hidden in the left hand column.   With the new design, the About Section gets prime positioning so it is time to review what you say in this section.

Checklist

  • You have about 165 characters to say what your page is about.  If you were visiting your Page for the first time and read what you have written, would you know what your Page or your business was about?
  • Make sure you include your website.  Remember to add the http:// to make it a click-able link.  You can add it to the start of your text to make sure that it fits into the description.
  • Do you want them to do something specific when they land on your Page?  Make sure you have a call to action if you do.
  • The About Section gives the meta description for your Page so make sure it contains your keywords.

Make sure you come back tomorrow to read the next in the New Look Facebook Pages  series or subscribe to the newsletter to make sure you don’t miss any.

Here is the first one: 3 Things you need to know about the Cover

 

Nicky Kriel

Nicky Kriel is a Social Media Coach & Trainer inspiring, educating and empowering Business Owners to use Social Media more strategically. She is also the author of How to Twitter for Business Success. For more information visit http://www.nickykriel.com or to find out about her courses that she runs in Guildford visit http://www.nickykriel.com/courses

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New Look Facebook Pages: 3 Things you need to know about the Cover

Are you a Facebook Business Page Owner?

Have you heard that the look of your Page is going to change by the 30th March?

Would you like some tips in bite-sized pieces?

For the next week I will be blogging on a daily basis about all the tips you need to know about Facebook Timeline for Business.  The first in the series is about your Cover Image for your Page.  Make sure you come back daily for the next tip or subscribe to my newsletter to get the full series of tips.

Three things you need to know about the new Cover

1.  Dimensions

On the 30th March, your Page will automatically change to the new look, so get your Cover Image Ready.  The dimensions are

851 x 315 pixels

Make sure that you use a high resolution photograph or image and that you own the rights to the image.

2.  First impressions Count

When people land on your Page they will see your Timeline.  So the images you display will need to be powerful and appropriate for your business.

  • Facebook has done away with default landing Pages.
  • Previously you could direct people who hadn’t liked your Page yet to a Welcome or Landing Page where you could have a strong call to action to Like your Page or a special offer.
  • Now they will go straight to your wall.
  • (There are ways to direct people to welcome tabs, but I will come onto that in a later blog.)

Action Point:  Spend some time looking at other Pages to see what they have done.  What will work for your business?

Remember that your profile picture and tabs can be part of your image too.  It is worth investing a bit of money to get your Page designed for you or good quality photograph.

Mashable had a great article 20 Facebook Page Cover photos to inspire your Brand if you are looking for inspiration.

If you are on a shoestring budget, I found this useful article. http://tweeting.com/top-10-abstract-digital-art-facebook-cover-free-download-websites-for-your-timeline

3.  Restrictions

These are the rules according to Facebook:  They will remove your Cover if they don’t feel you have complied with their terms.  Cover photos cannot include:

  • Price or purchase information such as 20% off or Download it at our website.
  • Contact information such as a website address, email, mailing address or information that should go in your Page’s About section.
  • References to Facebook features or actions e.g. Like or Share or have an arrow pointing from the cover photo to any of these features such as the Like button.
  • Calls to action e.g. Get it now or Tell your friends
  • Covers must not be false, deceptive or misleading, and must not infringe on third parties’ intellectual property

Here is an example of how your image doesn’t have to be about you, it can be about your fans.

Mari Smith

Mari Smith has decided to highlight her Fans on her Page

Here is an example of how a Page has been used to promote an Event.

Amy Porterfield

Amy Porterfield has used copy to promote her webinar and I think think that she is pushing Facebook’s terms a bit by having the word “Free”. The problem with this approach is that it’s already out of date!  I like the way her design of her cover flows into her tabs.

Let me know if you have found this useful, by leaving a comment or sharing it on Facebook and Twitter.  Don’t forget to come back tomorrow for the next post or to sign up the newsletter to get the full series.

 

 

Nicky Kriel

Nicky Kriel is a Social Media Coach & Trainer inspiring, educating and empowering Business Owners to use Social Media more strategically. She is also the author of How to Twitter for Business Success. For more information visit http://www.nickykriel.com or to find out about her courses that she runs in Guildford visit http://www.nickykriel.com/courses

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New look for Facebook Pages

Just in case you haven’t heard yet, Facebook has launched a new look for Facebook Pages which brings it in line with with the Timeline on Profiles.

You can change your Page to the new look right now or wait until the 31st March when they all will change over.

Things you will love about it.

  • Great opportunity for a powerful visual to brand your page
  • Can see your notifications of activities at a glance
  • Can see new Likes to your page easily
  • Facebook Insights can be seen at a glance
  • Can share private message with your Fans

What you’ll hate

  • It is yet another change
  • If you spent money on your image, you will be annoyed that it has moved from a portrait to a landscape format
  • you have to learn how to how to pin, star and hide posts and other fiddly bits

This is my new look to Social Media for Newbies Page.  I have incorporated my banner from my website.

What do you think of the new changes to your Facebook Page? Love it or Hate it?

 

Nicky Kriel

Nicky Kriel is a Social Media Coach & Trainer inspiring, educating and empowering Business Owners to use Social Media more strategically. She is also the author of How to Twitter for Business Success. For more information visit http://www.nickykriel.com or to find out about her courses that she runs in Guildford visit http://www.nickykriel.com/courses

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