Social Media Training

Social Media Training for you and your Business

Social Media offers wonderful opportunities to communicate quickly, effectively and cost efficiently with a potential market of millions of customers. Are you using Social Media to its full potential?

My Social Media training courses are designed to help whatever the level of your understanding, whether you are a new users or been using Social Media for some time and feel that you aren’t getting the most of your Social Media presence.Continue reading

Converting Conversations to Customers

nicky-kriel-with-converting-conversations-bookIf you are a small business who likes to think big and you are serious about growing your business, then this book is written for you. Converting Conversations to Customers: The Essential Guide to Social Media Sales Success gives you practical tips for how to use Social Media, especially LinkedIn and Twitter, to find customers and increase sales. It includes the five key elements you need for successful social selling:

  1. How to ATTRACT customers by personal branding and content
  2. How to DISCOVER customers through listening and search
  3. How to NURTURE relationships until people are ready to buy from you
  4. How to CONVERT online conversations to sales
  5. How to MEASURE the results of your activities.

You will also learn:

  • How to use Social Media as part of your business strategy
  • How to optimise your LinkedIn and Twitter profiles
  • How to find the right customers using LinkedIn and Twitter
  • How to listen for opportunities on Social Media
  • How to engage online with potential and existing customers
  • How to increase sales without cold calling or being salesy
  • How to measure the results that matter
  • And much more…

This book will show how social selling can help business increase sales in a personal way. If you don’t have a big budget or a sales department, you’ll find the practical tips very useful and easy to implement.

In the News

Guildford Dragon


Read it online Guildford Dragon News

Brooklands Radio – Just Women


Surrey Advertiser
surrey-advertiserSurrey Life

Photo credit: Dani Maimone - Aim High PR

Photo credit: Dani Maimone – Aim High PR


Converting Conversations to Customers Interviews


Love doing this interview with Heather Bestel from “Mums got a Business” Listen to the podcast on Mums got a Business

These are a series of interviews that I did with Alan Donegan of PopUp Business School. Alan is one of the contributors to my book.

How to Twitter for Business Success

Nicky Kriel with How to Twitter for Business Success book. Photograph courtesy of Image by RedHow to Twitter for Business Success is aimed at both complete newbies and more experienced users who want to be more strategic in how they spend their time on Twitter.

How to Twitter for Business Success will help you:

•See how Twitter is a very effective and powerful marketing tool for your business

•Explain Twitter jargon in plain English

•Give you tons of tips to get you started

•Show you how it all works

•Show you what to tweet

•Help you find followers

•Help you manage your time on Twitter

How to Twitter for Business Success – everything you always wanted to know about Twitter made easy!

Here are some recent reviews:
How to Twitter book review 3How to Twitter book review 2How to Twitter book review

How to Twitter for Business Success on

How to Twitter for Business Success on

Recent Tweets


Social Media Strategy & Social Media Coaching

Are you feeling overwhelmed by all the choices that you need to make on Social Media? Which platforms should you be using, which tools, what content should you post and how often?

Are you feeling frustrated that your Social Media activities seem to suck your time and yet you can’t see the results on your bottom line?

Have you started up Social Media accounts because you felt that you should have a Social Media presence, but lack the enthusiasm to keep updating them and you never seem to get any interaction when you do?Continue reading

Social Media Speaker for your business event


Nicky Kriel speaking at Dee Blick's book launchNicky Kriel is a seasoned public speaker with an expertise on Social Media for Business, with a particular focus on LinkedIn and Twitter and how they can be used for Social Selling. Her passion for Social Media comes across when she speaks. She builds rapport with her audience easily and enjoys Question & Answers sessions with her audience.Continue reading